Arbitration is a voluntary, private process in which parties select one or more decision makers to render a binding or non-binding decision. Arbitration gives the parties an opportunity to choose a decision maker who is best suited to resolve that dispute. Arbitration can often save time and money for the parties and lead to a more satisfying result. During an Arbitration " hearing, each party has the opportunity to present evidence and arguments, but in a less formal atmosphere, after which the arbitrator makes a decision. Usually the Arbitrator's decision is final and appeals are rare."